Age Verification Cookies, GDPR, Consent, and Customer Data Explained

This article explains how the Age Verification uses cookies, how customer consent works, and what type of customer data may be stored.

Sophia

Last Update vor einem Monat

1️⃣ Why Does the App Use Cookies? 

The AVP – Age Verification app will use browser-based cookies or session storage to remember a visitor’s age verification status.

This helps prevent the popup from appearing again and again after the visitor has already verified their age.

2️⃣ Does the App Collect Personal Customer Data? 

The app does not act as an official identity verification system and does not verify & collect government IDs or legal documents.

3️⃣ Does the App Share Customer Data? 

The app does not store any personal customer data, the only data is stored when user clicks on "Agree" or "Disagree" button.


The analytics features, stores limited verification-related information.

4️⃣ GDPR and Cookie Consent 

Cookie and privacy requirements may vary based on your store location and customer location.


We recommend mentioning age verification cookies in your store’s privacy policy or cookie policy.

5️⃣ How Long Does the Verification Cookie Stay? 

The cookie duration depends on your entrance popup show settings.


If your popup frequency is set to show again after a specific number of days, the app will use that setting to decide when the popup should appear again.
[Click here] to learn more about Entrance popup show settings.

📌 Important Note 

The age verification popup uses cookies or session storage to remember visitor verification status and control popup frequency.


Once the cookies are cleared, the popup will appear again.

6️⃣ How do I get support if I have any issues? 

If you need any assistance, our support team is available 24/7 through live chat, email, and support tickets.

You can email us at [email protected] or click the green circular icon in the bottom-right corner to chat with our live support agent anytime.

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